Contact Centre Software Solutions

Digital Starts Here

Business Communications Solutions Experts

Collaboration

Simplify the way you talk, chat, share and meet

Whether you’re a small business trying to compete like a large enterprise or a large service provider seeking the powerful – Cloud Communications solution, Wingostarr/minnts delivers All-In-One Collaboration solutions suite of products cloud  PBX, Telephony, helpdesk, omni channel messaging with chatbots, SIP trunking host in your own cloud or in your office.

Cloud Contact Center

Makes interactions through voice channels and technology-powered accessible from virtually anywhere – Inbound, Outbound & Blended customer communication for a company. Trusted Software

BPO Services

AI Consulting, Customer Service, Trust & Safety, Technical Support, Sales, Work@home, CX Consulting

Cloud Office Phone anywhere

Cost-effective and flexible cloud calling office systems for your business with advance features and advance visual lVR. advance communication and productivity for your business.

Cloud Helpdesk And Ticketing

Multi-channel management across email, chat and social media. 

SIP Trunking

Tier 1 grade cost savings calling facilities. Maintain your corporate number, connect with our network and have global numbers, including landline, mobile and toll-free numbers.

Integrated Outsourced Telemarketing & Customer Support Solutions

A Flexible, Non-Contractual Outsourcing Solution that combines skilled personnel with an advanced technical platform to manage your sales and customer service needs efficiently.

The Perfect Dialer for Your Business The Smart Solution for Seamless Customer Connections

What is WingoX Predictive Dialer?

XPERT Dialer is a web-based system that helps ease communications, allowing it to function as a complete outbound call center. Agents are able to preview outgoing calls manually and via predictive autodialing. It is not only user-friendly and ergonomic, but it is also a very adaptable and skilled tool that fits every industry available. 

An agent’s productivity and efficiency are maximized through XPERT Dialer, which filters out busy signals, voicemails, and disconnected calls. The dialer only connects answered calls to available agents.

With only a stable internet connection needed, XPERT Dialer gives an organization the flexibility to work remotely or hire anyone from anywhere around the world.

The WingoX Predictive Dialer Advantage

A Predictive Dialer supercharges outbound calling, boosting efficiency, productivity, and profitability. See how it transforms your operations:

Instant Scaling:
  • Flex your team size instantly. Add or remove agents with ease to match the needs of any large-scale campaign.
Data-Driven Management
  • Monitor key metrics—call duration, outcomes, and agent performance—in real-time for smarter campaign management.
Cut Costs
  • Reduce the need for excess agents, minimize call expenses, and enhance customer retention efforts.
Boost Talk Time
  • The dialer automatically handles the dialing process, filtering busy signals and voicemails, so agents are always connected to a live customer, eliminating idle time.
Streamlined Workflow & Reduced Idle Time
  • Our predictive technology dials several numbers concurrently, filtering busy signals and voicemails so that an agent is immediately presented with a live, answered call, keeping workflows seamless.

Core Capabilities of Our Predictive Dialer Solution

Our advanced Predictive Dialer is designed to revolutionize outbound campaigns. It automates dialing processes, significantly boosts agent efficiency, and seamlessly integrates with your existing CRM. The platform provides robust real-time analytics for data-driven decisions, alongside sophisticated tools for voicemail detection, automated scheduling, and comprehensive lead management—empowering call centers and sales teams to achieve highly efficient, targeted communication.

How Predictive Dialing Optimizes Outbound Calling

Our Predictive Dialer supercharges efficiency by automatically dialing multiple numbers (up to four concurrently) for each agent. When a genuine human voice is detected, the call is immediately connected to an available representative. By filtering busy signals and voicemails, we ensure your agents spend zero time waiting and 100% of their time engaged in live conversations.

Sectors Optimized by Predictive Dialing Technology

Financial Services

Institutions involved in banking, credit, and insurance.

Business Process Outsourcing (BPO)

Providers offering a range of outsourced services, including customer support and telemarketing.

Small and Medium Enterprises (SMEs)

Small-to-medium-sized businesses with evolving customer communication needs.

Market Research

Companies conducting high-volume surveys and data-gathering.

Marketing & Ad Agencies

Agencies that execute large-scale, targeted outbound campaigns for clients.

Healthcare Providers

Organizations managing patient follow-ups, appointment scheduling, and outreach campaigns.

Membership & Non-Profit Organizations

Associations, clubs, and charities focused on member engagement and fundraising.

Flexible Pricing Tiers for Predictive Dialer Solutions

Select a cost-effective pricing plan optimized for your specific business requirements. Our flexible and scalable solutions are engineered to deliver maximum efficiency, significantly reduce costs, and enhance agent productivity for organizations of all sizes.

Technology Powered-Digital Omni-Channel AI-Integration

Contact Center AI - Technology-Powered Digital OMNI-Channel AI-Integration - Customize for your business
Inbound, Outbound, Blended, Survey, Dialler, CRM, Live Chat, AI-chat & AI-voice bots, AI-CX On-Screen, Message Blaster, Realtime Analytics, Reports & KBSes AI-Artificial Intelligence (AI) knowledgebase

Focus On The Positives